Course curriculum

  • 1

    The Playlist

    • What Are Finite and Infinite Games?

    • The Importance of Adaptability

    • Adversity is a Terrible Thing to Waste

    • Why We Should Prioritize People Over Profit

    • How to Build Trust at Work

    • How to Build a Circle of Safety

    • Playlist Discussion Guide ONE

    • How to Empower Your Team

    • How to Embrace Tension

    • The Impact of Feeling Needed at Work

    • The Three Dimensions of Trust

    • Applying the Three Dimensions of Trust

    • What Happens When Trust is Damaged in a High-Performing Team?

    • How to Repair Trust

    • How to Think Long Term Within the Short Term

    • Playlist Discussion Guide TWO

    • How to Embrace Failure on the Way to Success

    • The Value of Healthy Competition

    • How to Create an Innovative Environment

    • The Value of Feeling Significant

    • The Danger of Feeling Insignificant

    • Activity: Skill Spotting

    • Knowing vs. Noticing

    • How to See a Person: Create Time and Space

    • Observe, Note, and Share

    • How to Lead Your Team Through Curiosity

    • Schedule Your Good Intentions

    • Noticing and Noting

    • Energy Check-Ins

    • The Secret Craft of Good Leadership

    • Playlist Discussion Guide THREE

    • How To Give Feedback (The F.B.I. Model)

    • How To Give Feedback (The Keeps & Considers Model)

    • The Keeps and Considers Model: A Case Study

    • How to Communicate at Work: Boomers

    • How to Communicate at Work: Gen X

    • How to Communicate at Work: Millennials

    • How to Communicate at Work: Gen Z

    • Where Does Courage Come From?

    • The Two Key Factors That You Need to Grow

    • Why An Inspiring Vision is Essential for Success

    • What It Means to Live an Infinite Life

    • Playlist Discussion Guide FOUR

    • How to Make Asking for Help a Habit

    • The Four Best Strategies to Ask for Help

    • Leading the Next Generation of Workers: How Gen Z is Unique

    • Leading Gen Z: Career Advancement

    • Leading Gen Z: Compensation and Communication

    • Leading Gen Z: Feedback

    • Leading Gen Z: Communication, Communication, Communication

    • Playlist Discussion Guide FIVE

  • 2

    Feedback

    • Questions