Course curriculum

  • 1

    The Lesson

    • Where Does Courage Come From?

    • What Are the Responsibilities of Leadership?

    • How to Empower Your Team

    • The Six Rules of Criticism

    • The Importance of Praise

    • How to Start an Uncomfortable Conversation

    • Why Leaders Should Listen

    • How to Embrace Tension

    • Embrace Failure on the Way to Success

    • Playlist Discussion Guide ONE

    • Leading Gen Z: Communication, Communication, Communication

    • Five Tips for Effective Communication

    • How to Structure Team Hierarchy for High Performance

    • How to Create an Innovative Environment

    • The Importance of Empathy at Work

    • The Value of Feeling Significant

    • The Danger of Feeling Insignificant

    • Activity: Skill Spotting

    • Playlist Discussion Guide TWO

    • How Competition Works For — and Against — High-Performing Teams

    • The Three Dimensions of Trust

    • Applying the Three Dimensions of Trust

    • How to Build a Circle of Safety

    • Playlist Discussion Guide THREE

    • Active Listening

    • Active Listening: Part Two

    • Active Listening: The Furthest Thing From Hippie-Dippie Stuff

    • Active Listening: How Leaders Listen

    • Active Listening: Emotions, Meet Professionalism

    • Active Listening: How To Be Heard

    • Active Listening: What Kind of Feedback Are You Looking For?

    • Playlist Discussion Guide FOUR

    • Knowing vs. Noticing

    • How to See a Person: Create Time and Space

    • Noticing and Noting

    • Energy Check-Ins

    • The Secret Craft of Good Leadership

    • How to Think Long Term Within the Short Term

    • Playlist Discussion Guide FIVE

    • How to Inspire Confidence in Your Team

    • Psychological Safety and Giving Feedback

    • How to Cultivate a Strong Feedback Culture

    • How to Give Meaningful Feedback

    • How to Give Honest Feedback

    • How To Give Feedback (The F.B.I. Model)

    • How To Give Feedback (The Keeps & Considers Model)

    • The Keeps and Considers Model: A Case Study

    • Playlist Discussion Guide SIX

    • Resolve Conflict

    • How to Deal with Conflict

    • 8 Ways to Navigate Conflict at Work

    • Simon and Sara Talk About Emotions

    • What to Say and NOT Say When Fighting

    • The Power of Affirmation

    • Make Stories Personal

    • Activity: Make an Affirmation Action Plan

    • Believe You Matter

    • How to Create an Ethical Culture

    • Playlist Discussion Guide SEVEN

    • The True Purpose of Leadership

    • How to Set the Example of Balance

    • Communication Strategies for High Performance

    • Make Meetings Productive and Efficient

    • The Four Ways To Become Less Overloaded

    • Playlist Discussion Guide EIGHT

    • The Impact of Feeling Needed at Work

    • What Defines The Best Leaders?

    • Leading the Next Generation of Workers: How Gen Z is Unique

    • Leading Gen Z: Career Advancement

    • Leading Gen Z: Compensation and Communication

    • Leading Gen Z: Feedback

    • Playlist Discussion Guide NINE
  • 2

    Feedback

    • Questions