Course curriculum

  • 1

    The Lesson

    • Leadership Through Relationships

    • How to Build Trust at Work

    • The Three Dimensions of Trust

    • Applying the Three Dimensions of Trust

    • How to Build a Circle of Safety

    • Playlist Discussion Guide ONE

    • How to Empower Your Team

    • What Happens When Trust is Damaged in a High-Performing Team?

    • How to Repair Trust

    • How to Create a Culture of Accountability

    • The Six Rules of Criticism

    • The Importance of Praise

    • How to Create an Ethical Culture

    • How to Create an Innovative Environment

    • How Hospitality Creates a Great Work Culture

    • The Two Key Factors That You Need to Grow

    • Find Inspiration Everywhere

    • How to Bring Purpose to the Center of Your Work

    • How to Collaborate on Your Company's Purpose

    • How to Start an Uncomfortable Conversation

    • Playlist Discussion Guide TWO

    • How Competition Works For — and Against — High-Performing Teams

    • Knowing vs. Noticing

    • How to See a Person: Create Time and Space

    • Observe, Note, and Share

    • How to Lead Your Team Through Curiosity

    • Schedule Your Good Intentions

    • Psychological Safety and Giving Feedback

    • How to Cultivate a Strong Feedback Culture

    • How to Give Meaningful Feedback

    • How to Give Honest Feedback

    • How To Give Feedback (The F.B.I. Model)

    • How To Give Feedback (The Keeps & Considers Model)

    • The Keeps and Considers Model: A Case Study

    • Playlist Discussion Guide THREE

    • 5 Disciplines of Leadership Development

    • How to Successfully Lead a High-Performing Remote Team

    • Build a Human Culture in the Zoom Era

    • Playlist Discussion Guide FOUR

    • Happy Culture, Happy People

    • Retain Talent

    • Create a Circle of Safety - Part 1

    • Create a Circle of Safety - Part 2

    • Show Vulnerability

    • Use Candor with Care

    • Live the Culture - Part 1

    • Copy of Live the Culture - Part 2

    • Playlist Discussion Guide FIVE

  • 2

    Feedback

    • Questions